We do not refund shipping - Standard or Expedited. The shipping cost is paid to the carriers. If there is an issue with your shipping being slower or delayed unexpectedly, you can reach out to the carrier directly and dispute the shipping cost. Shipp

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><em>We do not refund shipping</em> - Standard or Expedited. The shipping cost is paid to the carriers. If there is an issue with your shipping being slower or delayed unexpectedly, you can reach out to the carrier directly and dispute the shipping cost.&#xA0;</span></p><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Shipping and delivery times are estimated, not guaranteed, and carriers do their best to deliver packages within the estimated time frames.&#xA0;</span></p><p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><em>We do not file claims for late deliveries and shipping costs are non-refundable.</em></span><br><span style="font-family: Arial,Helvetica,sans-serif;"><br><em>DHL and USPS contact info is provided below:</em></span></p><div data-block="true" data-editor="4ib4u" data-offset-key="ebu6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ebu6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ebu6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold; font-style: italic;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif;">DHL US Customer Service:</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="994mn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="994mn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-family: Arial, Helvetica, sans-serif;"><a href="https://webtrack.dhlglobalmail.com/support/contact" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 123, 255); text-decoration: none !important; background-color: transparent;" target="_blank"><span data-offset-key="994mn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">mnl.customercare@dhl.com</span></span></a></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="ch433-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ch433-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ch433-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif;">+1 317-554-5191</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="65ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="65ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="65ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="9tn6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9tn6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="9tn6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold; font-style: italic;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif;">USPS Customer Service:</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="dg5ka-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="dg5ka-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-family: Arial, Helvetica, sans-serif;"><a href="https://emailus.usps.com/s/?_gl=1*yhqair*_ga*NzU4ODMxMDA5LjE2NzA1MjQyNzc.*_ga_3NXP3C8S9V*MTY3MjE5NjU4OS43LjEuMTY3MjE5ODUzNC4wLjAuMA" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 123, 255); text-decoration: none !important; background-color: transparent;" target="_blank"><span data-offset-key="dg5ka-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">socialmedia@usps.gov</span></span></a></span><span data-offset-key="dg5ka-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif;">.</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="q0hc-0-0"><div data-offset-key="q0hc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="q0hc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif;">+1 800-275-8777</span></span></div></div>

Can I Have a Refund on Expedited Shipping?

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Kings Loot Products 

Kings Loot  Customer Support 

We do not refund shipping - Standard or Expedited. You will need to reach out to the carrier directly.

Shipping

Where is my AirTag? or Tracking Device?

How Do I Use My Wallet? (Pull Tab)

How do I use my wallet? (Pull Tab)

How do I Replace/Tighten my Money Clip?

How do I Replace my Money Clip?

Lifetime Replacement vs Kings Care?

Where are the Products Made?

What is the Anti-Mold Sticker For?

What is this Anti-Mold Sticker For?

Hybrid vs Bifold

Hybrid vs Bifold?

How do I Register my Wallet?

What Wallets are Made for Coins/Change?

Blue vs Black Color

How Do I Care For and Clean My Wallet?

Buckskin and Brown Wear

How Many Cards Does the Hybrid Hold?

How to Remove Your ID in the Hybrid

How To Remove Your ID in the Hybrid?

Why is the Wallet Upside Down?

Are Your Wallets RFID Protected?

What About RFID Protection?

What Types of Leather Do You Use?

Product Questions

How Do I Add a Discount Code?

How do I Change/Edit my Order?

Received Wrong Item?

Received the Wrong Item?

No confirmation email?

What is the Status of my Order?

Where is my replacement order?

Ordering

Order Says "Delivered" But It's Not Here

How Long does it Take to Receive my Order?

Where Do You Ship?

My Order Has Been Delayed

My Package is Late!

Can my Order be Redirected to Another Address?

Can I Upgrade or Downgrade my Shipping After the Order is Placed?

What is Prime Insured Shipping and How Does It Work?

What Does Prime Insured Shipping Cover?

If My Order Has Been Lost, When Can Prime Insured Shipping Be Used?

What Does Prime Insured Shipping NOT Cover?

How Long Does it Take For International Orders to Arrive?

Can Orders be Shipped to Separate Addresses?

Who do you use to Ship Orders?

Shipping Policy

Shipping Policies

Shipping Costs and Methods

Military Shipping and Address

Returned or Refused Packages

What is Lifetime Replacement?

Overview of the Lifetime Replacement Program

How Long does Lifetime Replacement Last?

What does Lifetime Replacement Cover?

What is NOT Covered by Lifetime Replacement?

Lifetime Replacements for Amazon Orders

Can I use Lifetime Replacement if I Ordered Through Amazon?

What does RSP Mean?

Where Is my Replacement?

Where is my Replacement?

Lifetime Replacement (Warranty)

How Do I Return or Exchange My Order?

How do I Return or Exchange my Order?

If I Ordered Through Amazon Can I Return Here?

If I Ordered Through Amazon, Can I Return Here?

What is NOT Eligible For a Return/Exchange?

What is NOT Eligible for a Return/Exchange?

What is Your Return/Exchange Policy?

Will I Get a Full Refund?

What if I Don't Send Back the Promotional Items or Packaging From My Order?

How Long Does It Take to Issue the Refund to my Order?

It's Not Letting Me Exchange!

It's Not Letting me Exchange!

Returns/Exchanges

My Discount did not Apply?

Where do I Put in the Discount Code?

Discounts Questions

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