As soon as our Shipping Team receives the return item(s) with the correct authorized return label, it can take up to 2 business weeks to process the return. A member of our staff will issue your refund and notify you via email. A credit will automati

<div data-faq-content style="-webkit-font-smoothing: antialiased; box-sizing: border-box; height: auto; opacity: 1; padding: 10px 20px 20px; transition-duration: 0.2s; transition-property: padding-top, padding-bottom, visibility, opacity; transition-timing-function: cubic-bezier(0.25, 0, 1, 1); visibility: visible; will-change: padding-top, padding-bottom, visibility, height; display: flex; flex-flow: column;"><div data-answer-wrapper data-id="54192488" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; overflow-wrap: break-word; white-space: normal; word-break: break-word; margin-bottom: 6px; order: 2; margin-top: 16px; color: rgb(38, 38, 38); font-family: Lato; font-style: normal; font-weight: 400; text-decoration: none; font-size: 18px; line-height: 1.43; text-align: left;"><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin: 0px; font-size: 16px; font-weight: 400; color: rgb(38, 38, 38); font-family: Montserrat; font-style: normal; line-height: 1.15; text-decoration: none;">As soon as our Shipping Team receives the return item(s) with the correct authorized return label, it can take up to 2 business weeks to process the return. A member of our staff will issue your refund and notify you via email. A credit will automatically be applied through the original method of payment within 10 business days, unless the store credit option is chosen.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin: 0px; font-size: 16px; font-weight: 400; color: rgb(38, 38, 38); font-family: Montserrat; font-style: normal; line-height: 1.6; text-decoration: none;"> <p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note: Any returned item(s) received by Kings Loot without prior authorization and approval cannot be processed.&#xA0;If a package is received to our facility without the proper authorized return label which we send to you after the return is approved, the package will immediately be marked &quot;Return to Sender&quot;; our warehouse is not able to accept unauthorized return labels.&#xA0;Therefore, please always go through the proper steps to avoid delays or issues with refunds and/or returns.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin: 0px; font-size: 16px; font-weight: 400; color: rgb(38, 38, 38); font-family: Montserrat; font-style: normal; line-height: 1.6; text-decoration: none;"> <p style="-webkit-font-smoothing: antialiased; box-sizing: border-box; margin: 0px; font-size: 16px; font-weight: 400; color: rgb(38, 38, 38); font-family: Montserrat; font-style: normal; line-height: 1.6; text-decoration: none;"> </div></div>

How Long Does It Take to Issue the Refund to my Order?

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Kings Loot Products 

Kings Loot  Customer Support 

As soon as our Shipping Team receives the wallet, it can take 2-3 business weeks to process the return. You will receive an email confirmation once your refund is issued. A credit will automatically be applied through the original method of payment.

Returns/Exchanges

Where is my AirTag? or Tracking Device?

How Do I Use My Wallet? (Pull Tab)

How do I use my wallet? (Pull Tab)

How do I Replace/Tighten my Money Clip?

How do I Replace my Money Clip?

Lifetime Replacement vs Kings Care?

Where are the Products Made?

What is the Anti-Mold Sticker For?

What is this Anti-Mold Sticker For?

Hybrid vs Bifold

Hybrid vs Bifold?

How do I Register my Wallet?

What Wallets are Made for Coins/Change?

Blue vs Black Color

How Do I Care For and Clean My Wallet?

Buckskin and Brown Wear

How Many Cards Does the Hybrid Hold?

How to Remove Your ID in the Hybrid

How To Remove Your ID in the Hybrid?

Why is the Wallet Upside Down?

Are Your Wallets RFID Protected?

What About RFID Protection?

What Types of Leather Do You Use?

Product Questions

How Do I Add a Discount Code?

How do I Change/Edit my Order?

Received Wrong Item?

Received the Wrong Item?

No confirmation email?

What is the Status of my Order?

Where is my replacement order?

Ordering

Order Says "Delivered" But It's Not Here

How Long does it Take to Receive my Order?

Where Do You Ship?

My Order Has Been Delayed

My Package is Late!

Can my Order be Redirected to Another Address?

Can I Upgrade or Downgrade my Shipping After the Order is Placed?

Can I Have a Refund on Expedited Shipping?

What is Prime Insured Shipping and How Does It Work?

What Does Prime Insured Shipping Cover?

If My Order Has Been Lost, When Can Prime Insured Shipping Be Used?

What Does Prime Insured Shipping NOT Cover?

How Long Does it Take For International Orders to Arrive?

Can Orders be Shipped to Separate Addresses?

Who do you use to Ship Orders?

Shipping Policy

Shipping Policies

Shipping Costs and Methods

Military Shipping and Address

Returned or Refused Packages

Shipping

What is Lifetime Replacement?

Overview of the Lifetime Replacement Program

How Long does Lifetime Replacement Last?

What does Lifetime Replacement Cover?

What is NOT Covered by Lifetime Replacement?

Lifetime Replacements for Amazon Orders

Can I use Lifetime Replacement if I Ordered Through Amazon?

What does RSP Mean?

Where Is my Replacement?

Where is my Replacement?

Lifetime Replacement (Warranty)

How Do I Return or Exchange My Order?

How do I Return or Exchange my Order?

If I Ordered Through Amazon Can I Return Here?

If I Ordered Through Amazon, Can I Return Here?

What is NOT Eligible For a Return/Exchange?

What is NOT Eligible for a Return/Exchange?

What is Your Return/Exchange Policy?

Will I Get a Full Refund?

What if I Don't Send Back the Promotional Items or Packaging From My Order?

It's Not Letting Me Exchange!

It's Not Letting me Exchange!

My Discount did not Apply?

Where do I Put in the Discount Code?

Discounts Questions

Terms of Promotion

Terms & Privacy

Terms and Conditions

Hybrid Wallet

Kings Back Wallet

Kings Fold Wallet

Classic Watch Strap

Leather Magsafe iPhone Case

The Luxe

The Elizabeth

Wanderlust

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