Hi there! Here are the instructions for our exchange process. Please see our FAQ page if you have additional questions on what is eligible for an exchange:. Return/Exchange Policy FAQ. Step 1: Click on the "Click Here" at the top of the landing page

Hi there! Here are the instructions for our exchange process.Please see our FAQ page if you have additional questions on what is eligible for an exchange:&#xA0;<a href="https://help.kingsloot.com/en-US/articles/returnsexchanges-18487" rel="noopener noreferrer" target="_blank">Return/Exchange Policy FAQ</a> Step 1: Click on the &quot;Click Here&quot; at the top of the landing page of our returns/exchanges page.Here is the link to the landing page:<a href="https://kingsloot.com/pages/returns-exchanges" rel="noopener noreferrer" target="_blank">Return/Exchange Landing Page</a><img src="https://uploads.gorgias.io/VvEzB7NR3r7beky0/return_landing_page_1-426ebdda-32c8-4a5d-b8c0-d589b473bc65.png" style="width: 692px;" class="fr-fic fr-dib"> Step 2: Once you click &quot;Click Here&quot; it will take you to this page.Please enter your order number and your shipping zip code from the order.<img src="https://uploads.gorgias.io/VvEzB7NR3r7beky0/return_page_enter-5c5331fc-cde4-4bf4-89cb-a99a2f6dd14b.png" style="width: 628px;" class="fr-fic fr-dib"> Step 3: You will need to click on/choose the item you are wanting to exchange.Please note our Exchange Policy to know what is eligible for exchange:&#xA0;<a href="https://help.kingsloot.com/en-US/articles/returnsexchanges-18487" id="isPasted" rel="noopener noreferrer" target="_blank">Return/Exchange Policy FAQ</a><img src="https://uploads.gorgias.io/VvEzB7NR3r7beky0/Return_1st_Page-71ba19d4-f7c8-41d2-94c3-ab34f9508a63.png" style="width: 692px;" class="fr-fic fr-dib">Step 4: The next screen will take you here. You will need to choose &quot;I do not want a refund, I want to exchange.&quot;&#xA0;<img src="https://uploads.gorgias.io/VvEzB7NR3r7beky0/Exchange_-_2nd_page-3da14fd3-6593-4e86-b724-0e4ed73e7b35.png" style="width: 692px;" class="fr-fic fr-dib"> Step 5: If you are wanting the SAME model or a different color of the SAME model, you will choose &quot;Exchange&quot;. Then you will be able to choose from the colors offered for that model.If you are wanting a DIFFERENT model entirely, you will choose &quot;Find something new&quot;.<img src="https://uploads.gorgias.io/VvEzB7NR3r7beky0/Exchangeg_-_3rd_page-7c34ae65-b98a-4f43-afeb-278ee29aad3a.png" style="width: 692px;" class="fr-fic fr-dib">Please reach out to <a href="mailto:Support@kingsloot.com">Support@kingsloot.com</a> if you need further assistance.Thank you!-Kings Loot

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