How do I Return or Exchange my Order?
Start a return or exchange here: https://returns.kingsloot.com/
Everything you need to know to start your return or change up your color or model.
Start a return or exchange here: https://returns.kingsloot.com/
No, all Amazon orders must be returned through Amazon.
Read below to view our policy.
You can return an item up to 30 days after delivery All products must be in an unused condition and back in the original packaging Free bonus items, need to be returned for a full refund Exchanges can be made at any time if the item is unused.
The return shipping isn't covered and refunds need to be sent to the original purchaser's method of payment. The shipping costs on the original order are not eligible for refunds.
No worries! We understand that items can get lost or you may decide to keep them. If that’s the case, then a partial refund will be given. Normally, the Kings Clip and Sleeve together retail for $44, but we will only deduct $27 from your return.
As soon as our Shipping Team receives the wallet, it can take 2-3 business weeks to process the return. You will receive an email confirmation once your refund is issued. A credit will automatically be applied through the original method of payment.