Kings Loot  Customer Support  logo
Kings Loot  Customer Support  logo

All collections

Shipping

18 categories

All things shipping. We will answer your questions.

Categories

Order says delivered, but isn’t here?

1 article
How long does it take to receive my order?

1 article
Where Do You Ship?

We ship all over the world. Shipping costs will apply, and will be added at checkout.

1 article
My Order is Delayed?

We are sorry that your order is delayed. Once the package leaves our warehouse, we have no control over carriers transit process. Please be patient as they work hard to get your package delivered.

1 article
My Package is Late!

We ask that you wait seven additional business days beyond your Expected Delivery Date.

1 article
Can my Order be Redirected to Another Address?

Once your order has been shipped, we are unable to make any changes to the listed shipping address.

1 article
Can I Upgrade or Downgrade my Shipping After the Order is Placed?

Once your order is placed we are unable to edit your order’s selected shipping or refund any shipping costs on the selected shipping method.

1 article
Can I Have a Refund on Expedited Shipping?

We do not refund shipping - Standard or Expedited. You will need to reach out to the carrier directly.

1 article
What is Prime Insured Shipping?

Prime Insured Shipping is a superior package insurance that insures your package if it is lost or stolen in transit or upon delivery.

1 article
What Does Prime Insured Shipping Cover?

1 article
When Can Prime Shipping be Used After My Order is Lost?

Read below to see when you can use your Prime shipping after your order has not been delivered.

1 article
What Does Prime Insured NOT Cover?

1 article
How Long Does it Take For International Orders to Arrive?

1 article
Who do you use to ship orders?

For domestic we use DHL and for International orders we use UPS.

1 article
Shipping Policies

All our shipping policies broken down.

1 article
Shipping Costs and Methods

See below for all of our shipping costs and methods.

1 article
Military Shipping and Address

For questions on formatting or shipping to Military addresses.

1 article
Returned or Refused Packages

Information on packages "Returned to Sender" or Refused.

1 article