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It's Not Letting Me Exchange!Updated 10 months ago

Hi there! Here are the instructions for our exchange process.

Please see our FAQ page if you have additional questions on what is eligible for an exchange: 

Return/Exchange Policy FAQ


Step 1: Click on the "Click Here" at the top of the landing page of our returns/exchanges page.

Here is the link to the landing page:

Return/Exchange Landing Page


Step 2: Once you click "Click Here" it will take you to this page.

Please enter your order number and your shipping zip code from the order.


Step 3: You will need to click on/choose the item you are wanting to exchange.

Please note our Exchange Policy to know what is eligible for exchange: 

Return/Exchange Policy FAQ

Step 4: The next screen will take you here.
You will need to choose "I do not want a refund, I want to exchange." 


Step 5: If you are wanting the SAME model or a different color of the SAME model, you will choose "Exchange". Then you will be able to choose from the colors offered for that model.

If you are wanting a DIFFERENT model entirely, you will choose "Find something new".

Please reach out to [email protected] if you need further assistance.

Thank you!

-Kings Loot

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