What is the Status of my Order?Updated 8 months ago

You will receive tracking information via email on the status of your order. If you have waited two business days and have not received information, please reach out to [email protected].

Also, please check these steps:

Didn't receive your order confirmation email?

1. Please check your spam or junk folder first, as sometimes the emails go there.

2. If you don't see the confirmation in spam, please double-check if the order actually went through with your banking establishment. 

3. Please check to see if your current email address is in your order profile. If it's not, it's likely that the email was sent to an old email address on file.

If you still have not found the confirmation email after these 3 steps, please reach out to [email protected] and we can try to further assist you.