Where is my replacement order?Updated a year ago

If you ordered the replacement and have paid the RSP (Replacement Shipping and Processing), you will receive a return shipping label for the old wallet within two business days. 

If you haven't received it after two business days, feel free to email us to check on the status at [email protected].

Once the old wallet is returned, we will send your new wallet out. 

This process can take 2-4 weeks.