Once a package leaves our facility, we are no longer able to control how your order is handled or its journey to your door. Please check the Shipping Carrier's website for their statements on current delays and transit times. Please Note: What you se

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 1.6em; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial,Helvetica,sans-serif;">Once a package leaves our facility, <em>we are no longer able to control how your order is handled or its journey to your door.</em></span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial,Helvetica,sans-serif;">Please check the Shipping Carrier&apos;s website for their statements on current delays and transit times.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial,Helvetica,sans-serif;"><strong id="isPasted">Please</strong><strong>&#xA0;Note</strong>: What you see is what we see as far as the tracking information goes. We see the same information that you see when checking your tracking number, so <em>we likely will not be able to give you an explanation that the carrier has not already provided via tracking number.</em></span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Arial,Helvetica,sans-serif;">If you need additional help after checking your tracking number, p</span><span style="font-family: Arial,Helvetica,sans-serif;"><em>lease contact your carrier.&#xA0;</em></span><br><br><span style="font-family: Arial,Helvetica,sans-serif;"><em>DHL and USPS contact info is provided below:</em></span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 14px; font-weight: 400; margin-bottom: 0px; color: rgb(28, 27, 27); font-family: Montserrat, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><div data-block="true" data-editor="4ib4u" data-offset-key="ebu6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ebu6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ebu6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold; font-style: italic;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter;">DHL US Customer Service:</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="994mn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="994mn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-family: Inter;"><a href="https://webtrack.dhlglobalmail.com/support/contact" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 123, 255); text-decoration: none !important; background-color: transparent;" target="_blank"><span data-offset-key="994mn-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">mnl.customercare@dhl.com</span></span></a></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="ch433-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ch433-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="ch433-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter;">+1 317-554-5191</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="65ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="65ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="65ta8-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="9tn6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9tn6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="9tn6a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold; font-style: italic;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter;">USPS Customer Service:</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="dg5ka-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="dg5ka-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-family: Inter;"><a href="https://emailus.usps.com/s/?_gl=1*yhqair*_ga*NzU4ODMxMDA5LjE2NzA1MjQyNzc.*_ga_3NXP3C8S9V*MTY3MjE5NjU4OS43LjEuMTY3MjE5ODUzNC4wLjAuMA" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 123, 255); text-decoration: none !important; background-color: transparent;" target="_blank"><span data-offset-key="dg5ka-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">socialmedia@usps.gov</span></span></a></span><span data-offset-key="dg5ka-1-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter;">.</span></span></div></div><div data-block="true" data-editor="4ib4u" data-offset-key="q0hc-0-0"><div data-offset-key="q0hc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="q0hc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Inter;">+1 800-275-8777<br><br></span></span>Thank you,<br>Kings Loot<br><br></div></div><p style="box-sizing: border-box; margin: 0px 0px 15px; font-style: normal; line-height: 1.6em; color: rgb(51, 51, 51); font-family: Roboto; font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p>

My Package is Late!

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We ask that you wait seven additional business days beyond your Expected Delivery Date.

Shipping

Where is my AirTag? or Tracking Device?

How Do I Use My Wallet? (Pull Tab)

How do I use my wallet? (Pull Tab)

How do I Replace/Tighten my Money Clip?

How do I Replace my Money Clip?

Lifetime Replacement vs Kings Care?

Where are the Products Made?

What is the Anti-Mold Sticker For?

What is this Anti-Mold Sticker For?

Hybrid vs Bifold

Hybrid vs Bifold?

How do I Register my Wallet?

What Wallets are Made for Coins/Change?

Blue vs Black Color

How Do I Care For and Clean My Wallet?

Buckskin and Brown Wear

How Many Cards Does the Hybrid Hold?

How to Remove Your ID in the Hybrid

How To Remove Your ID in the Hybrid?

Why is the Wallet Upside Down?

Are Your Wallets RFID Protected?

What About RFID Protection?

What Types of Leather Do You Use?

Product Questions

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Received Wrong Item?

Received the Wrong Item?

No confirmation email?

What is the Status of my Order?

Where is my replacement order?

Ordering

Order Says "Delivered" But It's Not Here

How Long does it Take to Receive my Order?

Where Do You Ship?

My Order Has Been Delayed

Can my Order be Redirected to Another Address?

Can I Upgrade or Downgrade my Shipping After the Order is Placed?

Can I Have a Refund on Expedited Shipping?

What is Prime Insured Shipping and How Does It Work?

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If My Order Has Been Lost, When Can Prime Insured Shipping Be Used?

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How Long Does it Take For International Orders to Arrive?

Can Orders be Shipped to Separate Addresses?

Who do you use to Ship Orders?

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Military Shipping and Address

Returned or Refused Packages

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Overview of the Lifetime Replacement Program

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Lifetime Replacements for Amazon Orders

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Where is my Replacement?

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What is Your Return/Exchange Policy?

Will I Get a Full Refund?

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It's Not Letting Me Exchange!

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Hybrid Wallet

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